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FAQ

Everything owners ask before they build

Collected from 60+ projects' worth of WhatsApp threads. If your question is not here, the answer is one message away.

Money

What does a complete wellness zone cost?

Indicative: villa set Rp 190-270 juta, club zone Rp 450-700 juta, resort zone Rp 800 juta-1.5 miliar. Component bands are on pricing; your set prices in the configurator.

What does an ice bath cost to run monthly?

A 400 L tub with a lid in lowland heat draws roughly 4.9 kWh/day - around Rp 214 ribu/month at household rates. A sauna used 2 h/day adds its heater's kW × hours; the quote includes your projected bill.

Is there a cheap way to test demand first?

Yes: an inflatable tub + 1 HP chiller from ~Rp 62 juta total, installed in a day. Several clubs ran 90-day trials this way before committing to terrazzo.

Building

How long from contract to first plunge?

Bali: ~10 working days for a set, ~6 weeks for a full zone. Java adds a few days; other islands add freight. Production runs while your site preps, so calendar time stays short.

What utilities does a zone need?

Power: 1-4 kW for a chiller, 6-15 kW for a sauna heater (3-phase preferred from 6 kW). Water: a tap and a drain. Floor: level, drained, load-checked for stone formats. The free layout lists exact figures for your set.

Can a zone go on a rooftop or upper floor?

Often yes with wood and inflatable formats; stone and sunken pools need a structural check. We supply loads per format at layout stage.

Does a sauna need special fire compliance?

It needs correct clearances, a certified heater and proper ventilation - all included. Commercial projects receive the documentation pack for building sign-off.

Running

How is the water kept hygienic with many users?

Filtration + scheduled ozone (UV optional) + a written change cadence tied to usage. Commercial zones get a laminated SOP and staff training in English and Bahasa Indonesia.

What maintenance does wood need in the tropics?

Oiling twice a year and rinse-downs - our service visits cover it in year one and teach your staff. The wood guide explains species choices.

What breaks most often, honestly?

Pumps and sensors - which is why they are stocked locally. Compressor failures are rare and covered; the 2-year chiller warranty includes labour.

What temperatures should we run?

Sauna 85-95 °C for mixed guests; ice bath 8-12 °C for beginners, 5-8 °C for athletes. The temperature guide has protocols per audience.

Business

Do wellness zones actually move revenue?

The industry data says yes: +108% TRevPAR with major wellness (RLA Global), +14.3% ADR with a hot tub (AirDNA), 10-25% property premium (GWI). Sector pages under wellness zones run each model.

Sauna or ice bath first, if budget forces a choice?

For sports venues: ice bath - it is the sharper differentiator and cheaper to run. For hotels and villas: the pair; the contrast ritual is what guests photograph and rebook for. The contrast therapy guide explains why the combination beats either alone.

Can the zone be branded to our identity?

Yes - wood tone, stone, terrazzo mix, lighting scenes and hardware are specified per project. Send your brand book with the floor plan.

Next step

Send the floor plan, we reply with a layout

Get a free layout & quote

Tell us about the property - we reply with a layout sketch, equipment list and an indicative budget.

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